Howard Environmental

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Our Reviews

Clients Say

Howard Environmental
5.0
Based on 67 reviews
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Brett NaquinBrett Naquin
21:09 04 Jul 25
We called William to test our daughters apartment when we suspected mold contamination. He was very thorough, explained the entire process and answered all our questions. His turn-around time for the test results was super quick and gave us the information we needed to make an informed decision. I highly recommend Howard Environmental.
Betty RussellBetty Russell
01:01 04 Jul 25
Howard Environmental helped me address a mold issue in my home quickly and efficiently. They did a wonderful job answering all my questions and had my mold testing results next day. I highly recommend working with this company.
Kay MurrayKay Murray
18:20 02 Jul 25
William came to my property after a plumbing company overflowed a toilet while testing a repair. This was following being charged over $25,000.00 by the plumbing company for repairs up to that point.It was suggested to me by the owner of the plumbing company that I choose to dry the floors and sheetrock as opposed to a tear out.The remediation company called this damage a "level three" because toilet water carries bacteria that a sink leak does not. I wanted the home restored to the condition it was in before the damage occurred, especially because I have a family member who takes a medication that leaves him immuno compromised.William arrived at my address after the tear out and the removal of fans and dehumidifiers. He listened to my concerns about contaminants and mold possibly being present. I did not want the new walls and floors installed until I knew it was safe to do so.I needed a person to trust. William heard what I said and proceeded to test every area of my concern. He explained the science, the process and when and how I would receive my results.And I did!! The results appeared in my email as promised! After living in this absolute cluster of a plumbing nightmare, William was a beacon in the storm. He was prompt, knowledgeable, patient and a man of his word.Thank you, from the bottom of my heart.
Chelsey BrownfieldChelsey Brownfield
18:01 25 Jun 25
William Rivers and the entire team at Howard Environmental are phenomenal. Not only do they work hard and efficiently, but they will hold your hand through the entire process. Good guys and actually do high quality work. Hard to find companies like this these days. P.s. They will also act as a therapist if you’re having a rough day while they work Lol. Can’t say enough good things.
Esmeralda MEsmeralda M
21:04 24 Jun 25
Hi I just wanted to say that William Rivers is polite and very knowledgeable. He is able to explain things easily to were i was able to understand. He has amazing communication skills and is vary patient and understanding and through.
Michael TabieMichael Tabie
14:28 23 Jun 25
William was amazing. We needed a second opinion, and William caught a significant issue that was previously missed. He was incredibly knowledgeable, and beyond patient. He helped us understand each step, and was consistently communicating with us throughout the entire process. I would highly recommend his services to anyone without hesitation. This is a service you can trust.
david rascoedavid rascoe
18:23 07 Jun 25
I was concerned about mold in my apartment and the level of service and attention that I got from William was incredible. I found this through chatgpt search and it led me to the best in Austin. Highly recommend.
Sarah LunaSarah Luna
14:54 27 May 25
Howard Environmental has the best customer service! We chatted with them on the phone and they were very transparent how the process worked and took the time to explain anything we had questions about.
J KJ K
02:23 09 May 25
William and Justin did a great job at my apartment. The landlord did not let me out of my lease even though the apartment caused severe health issues. After I got the lab tests back, the landlord reimbursed me for the mold testing, refunded 1/2 the rent I paid since I moved in, and returned my full deposit. Also, William is very knowledgeable and patient and guided me to ensure I do not make a mistake.
Courtney CzarCourtney Czar
21:43 06 May 25
William is very knowledgeable and personable and helped us navigate a mold issue in our ac system. With his expertise and analysis we were able to move forward with remediation with confidence in the process knowing exactly what we were confronting. For us the mold testing fee was worth the peace of mind. We can trust that the investments we are making in fixing the problems are the necessary ones.
Jeremy FarmerJeremy Farmer
15:22 28 Apr 25
Justin inspected our home. He was professional, informative, and did a great job.
Adrienne LakeAdrienne Lake
16:35 24 Apr 25
These people are the best. I got really excellent and honest advice from them about a mold issue that was wreaking havoc on my health. I've been so happy to refer other people to them because I have come across some folks in the industry that are not as honest.
Kat HKat H
17:32 16 Apr 25
I recently had a leak from my washer and was concerned it might have caused mold. I reached out to the company, and I couldn’t be more impressed with the service. From the moment I called, they were responsive, professional, and knowledgeable. The technician arrived on time, thoroughly inspected the area, and took the time to explain what he was looking for and why. He used high-quality equipment, was respectful of my home, and answered all my questions patiently. Highly recommend this company to anyone dealing with water damage or mold concerns.
Ramzi SahouriRamzi Sahouri
00:38 09 Apr 25
Excellent experience with Howard environmental they were quick to answer and come and inspect my home. William, who I spoke to first spent over 45 minutes with me on the phone and explained to me in detail how the process Works and how they can help!! It was only positive from there would definitely recommend! Justin works for him, came and inspected my home, he is extremely knowledgeable and honest with his assessment!!
VZ BryantVZ Bryant
15:29 24 Mar 25
William at Howard Environmental is thorough, reliable, and incredibly knowledgeable. His clear communication and attention to detail set him apart. I felt confident and well-supported throughout the process. Highly recommend his services!
Sofia GuadarramaSofia Guadarrama
18:39 20 Mar 25
Fast and reliable. William is great and responsive. I haven't had a single issue since I started using these services! Thanks so much.
Charys ClayCharys Clay
20:29 19 Mar 25
Justin Landers was great, I highly recommend! He wrote a clear report and was very patient with me on the phone while I asked lots of follow up questions on the process.
Aimee SantillanAimee Santillan
16:22 18 Mar 25
Do you want a mold inspector who is incredibly knowledgeable in the field, has invaluable experience and is able to clearly communicate that knowledge to you throughout the process? Do you want to deal with a professional at the top of their craft who is honest and treats you and your home with respect? Do you want to have a custom tailored, methodical, and conservative but thorough mold remediation plan crafted to eradicate mold… and then test to make sure every last bit of that mold is gone from your home? Then, take the first step in your process and just hire Howard Environmental, it has been the best decision we’ve made in this journey and I can’t recommend William enough.If you suspect mold in your home, you need to strategically make the first decision in your journey because everything else will pivot from that point. We’ve been removing the hidden mold in our home and Howard Environmental has been the only positive experience in our mold remediation journey. William is informative about the entire process and is a natural educator who armed us with knowledge about the remediation process and our rights as a consumer in Texas. Our experience with Howard Environmental has been invaluable and 100% positive! William not only did our inspection and formulated our remediation plan, but when our remediation contractors began making mistakes and taking shortcuts by not following the plan… William was a resource for me to call and speak to about my concerns. He offered valuable insight and supportive professional feedback to help me navigate my rights with the other company. (Sidenote: Avoid ServPro of Pflugerville as contractors!) Honestly, this review has taken me too long to write. William with Howard Environmental is the inspector that you want if you suspect mold may be in your home. Our experience with him was informative, professional, and very honest. He made a remediation plan for us that was comprehensive without being extensive in demolition and it was clear to us as the consumers how that plan should unfold. For reference we had water intrusion in our home that infiltrated two rooms with exterior walls and William was able to identify the mold circulating in our air and draft a remediation plan that was thorough without being overly invasive. Most importantly, he wrote the plan with appropriate safeguards to preserve the health of my family while we lived in the home during remediation. I cannot stress how valuable this is when you are looking at complete demolition, harsh chemical solvents, and a rebuild for sections of a home that you are still living in with small children and immunocompromised family members! William has honed his craft and if you hire Howard Environmental, then you will benefit from that finesse and experience during your mold remediation. I cannot stress what a difference that will make to your overall budget and experience. Choose well, and feel confident in your plan because nothing else about mold remediation will be easy, but your first choice can be!
Melissa MillerMelissa Miller
04:43 08 Mar 25
William is amazing. He’s very knowledgeable and has thorough expertise as he answered every question calmed my nerves about the mold and water damage in my house. Found the source of water leak after we used several other companies and helped consult with mold remediation company. Thank you so much for your help and your continued advice. He answered all my questions even after the remediation was done!
Karl DuvallKarl Duvall
00:55 04 Mar 25
I could not be more grateful for Justin with Howard Environmental. The process of mold/water damage/restoration is so confusing and he spent a lot of time explaining the process and what needed to be done. He delivered the information to me in a respectful and informative way where I finally understood all of it. I have never had anyone go above and beyond before and took all of my concerns seriously. I HIGHLY recommend Howard Environmental, but specifically feel very lucky for Justin's guidance and experience throughout the process. Thanks Justin!
alun 007alun 007
22:49 23 Feb 25
I came across Williams website, following a google search for a solution dealing with sewerage flooding. I contacted William today, a Sunday, and was surprised by a fast response. Several emails later he had resoved my problem with his expert advice, which I will now follow to ensure my home is made safe for my family.Alun. Oxford, UK
Debbie RathckeDebbie Rathcke
19:33 21 Feb 25
I had mold in the house that caused many other damages. This company was always on top of everything and always answered my calls. Many of the other vendors did not. I highly recommend Howard Environmental, especially when it's imperative to have a company who knows what they are doing.
Ashley VAshley V
17:04 20 Feb 25
Very Professional and timely, nice to find someone who does good, honest work. Very thorough and informative. Would recommend to everyone.
Marcia DawsonMarcia Dawson
20:21 23 Jan 25
Excellent job. Very fast.
L R W LeeL R W Lee
16:38 16 Jan 25
Howard Environmental is a great company to help when you have a mold issue.William Rivers was our rep. He has been on both sides of the mold remediation business over the years and that experience was invaluable. He is professional, informative, helpful and always available to bounce questions off of. He leaves you feeling like he genuinely cares about you and your situation and being as helpful as possible--a rare thing these days, but much appreciated.One example, when our insurance company declined to cover any of our issue, he put me in touch with a public insurance adjuster and it looks like our insurance company will now be paying what they should.A great company and adjuster and I highly recommend him for your issue, should you be unfortunate to have one.
Derek PeeverDerek Peever
23:46 22 Nov 24
William was generous with his time assessing our situation and very knowledgeable and practical in his approach with obvious expertise!
Stephanie PonkoneyStephanie Ponkoney
01:07 20 Nov 24
I hired William after failing with a couple of other mold “specialists”. I did not feel they were being honest with me. The minute I met William I knew he was one of the good guys. He was very patient with me, answered all my questions, and was transparent (and realistic) about the situation on my hands. He had the report and lab results to me very quickly as well. I would highly recommend!
Gregor MoultonGregor Moulton
16:04 19 Nov 24
katekate
15:48 12 Nov 24
Will is fantastic! Not only is he knowledgeable, but he also takes the time to break down every detail and listen to your worries. Like many people, I think there’s always the worry that someone will come into your home and give you false information to make a small job MUCH larger than it actually is. With Will, this is not a worry! Not only are his prices incredibly affordable, but with his previous (12 years) experience in water damage, he has incredible knowledge and gives you the complete picture of what is happening in your home. Plus, he has a 24-HOUR TURN AROUND on his results!!!! I can’t say enough about my experience with Will; if you are looking for answers, I will trust Will every time!
Tyler NielandTyler Nieland
20:40 30 Oct 24
William has been an absolutely incredible partner in helping me figure out my condo mold issue. He has been there every step of the way and goes out of his way to help. I can't tell you how much I appreciate him. If you're new to mold issues give Howard Environmental a call and you will be happy you did!
Ron LRon L
13:03 09 Oct 24
William helped us resolve our mold problem with professionalism and integrity. We feel confident that we can finally resolve our problem. Thank you William!
Louie MuninLouie Munin
16:19 30 Sep 24
Great service, professional and effective dealing with air quality in our home. Highly recommend William Rivers.
Jordan KaufmannJordan Kaufmann
16:26 20 Sep 24
Highly recommend. Very knowledgeable, thorough, and fast.
Dave KostonDave Koston
21:44 11 Sep 24
Incredibly professional and thorough. William helped us identify sources of water damage additional to the one we knew about and helped us get in touch with a reputable remediation company. He followed up quickly, communicated well, and made sure we were happy with the whole process. Would definitely work with Howard Environmental again (event though I hope I don't have to).
Jamie LavioletteJamie Laviolette
15:38 06 Sep 24
I am quite thankful that we had William Rivers from Howard Environmental support us during an exhaustive and time consuming mold issue. He was actually the second consultant I had reached out to because the first gave me so little information and a remediation plan that basically tore the whole house apart. William was able to be more investigative during the inspection process and precise with his remediation plan which saved us unnecessary expenses. During the process of trying to figure out where the moisture was coming from, he was essential in the discovery and subsequent cleaning and repair. I was so appreciative that he was available for my many questions and consultations, he is truly an expert! I will always recommend William and Howard Environmental for excellent work and support through the insurance process, and remediation.
A DobbsA Dobbs
01:09 28 Aug 24
William was fantastic during our mold inspection. He was incredibly knowledgeable. He took the time to thoroughly explain everything, which I appreciated in this stressful situation of unknowns. It was nice to not feel rushed. He was quick to show up, very detailed and responsive, and upfront with his pricing-no upselling anything unnecessary either. I would absolutely use him again and recommend him to anyone (though I hope I don’t have to!)
Alison KothmannAlison Kothmann
12:29 27 Aug 24
Megan WrightMegan Wright
13:13 20 Aug 24
William Rivers was so helpful! He talked to me out of the goodness of his heart for awhile and gave me so much information. He was very kind and went above and beyond. Very knowledgeable, I highly recommend!!!
Amy WhiteAmy White
04:48 17 Aug 24
William is someone you want as a mold resource. He is professional, knowledgeable, answers questions in layman’s terms and if he doesn’t know the answer to your question, he does not hesitate to find out and report back. His work ethic is rare for his generation. Truly, a breath of fresh air. Pun intended!
Jaime SafianowJaime Safianow
14:37 15 Aug 24
I had a serious mold issue in my new condo. William was extremely responsive, kind, and thorough. He took the time to explain the results and a course of action. His report was very detailed.I’d highly recommend Howard Environmental!
Aamil FarishtaAamil Farishta
15:09 14 Aug 24
William from Howard Environmental is a very knowledgeable, honest, and kind person. He doesn't hesitate to share his valuable knowledge and is very transparent when it comes to his process and pricing. He'll make sure that you don't pay for anything that you do not need to. He has a 1 day turnaround time for all lab samples, and he'll come out to inspect your problem as soon as he can, with no unnecessary delays. Bottom line: if you're looking for an honest, fast, and skilled environmental specialist, Howard Environmental is the way to go!
Jay BaldwinJay Baldwin
14:03 09 Aug 24
William was wonderful! He made sure to our appointment time was OUR time. He arrived promptly and was not in a rush. He took the time to explain the process as well as the purpose/goal of each test. He explained his equipment and the lab expectations, as well as provided his expertise, knowledge and experience in a way that I could understand; he explained the terminology and jargon and made sure I was comfortable and present during the inspection. William was very polite and professional! I am more than 100% satisfied with his process and quick turnaround for his findings/recommendations report and also for the lab report. I am glad we worked with William and will be sure to reach out to him if further assistance is needed in the future! Thanks William and thanks Howard Environmental LLC!
Andy Wolfe (Anderson)Andy Wolfe (Anderson)
23:12 29 Jul 24
William is the best -- knowledgeable, responsive, patient, thorough, and fair. He went above and beyond to answer my questions and guide me through the mold inspection process. Highly recommend.
Ronnie SchramekRonnie Schramek
17:46 24 Jul 24
William was very professional and personable. He worked quickly but took time to explain what he was doing.
Monica Schoch-SpanaMonica Schoch-Spana
23:43 22 Jul 24
William Rivers with Howard Environmental is a topnotch professional! We needed timely and thorough work done regarding recently discovered water damage and the potential for mold. Rivers scheduled us promptly, inspected the affected areas, and carried out testing. He communicated well without being condescending, eagerly shared his professional opinion, and performed good consumer education. We later had him do follow up clearance testing after the water mitigation and mold remediation work. Rivers has got the science down, and he provides excellent customer service. I highly recommend him, and while I hope I never need him again (!), I would hire him again without hesitation.
Tony TrupianoTony Trupiano
17:07 16 Jul 24
With the help of Howard Environmental, I was able to figure out if I have mold and how harmful it might be. Mr. Rivers service was professional and friendly. Didn't take long based off the level of help i needed. Showed up on time. Was able to inform me of other physical damage happening to my apartment that I hadn't noticed. Was very informative and helpful in my fight against my apartment complex not making repairs to prevent mold. I greatly appreciate the help, i needed it.
Dee WallDee Wall
11:06 11 Jul 24
William is very knowledgeable, can explain things in basic terms, professional, listen to what you say and get to work right away.
Jessica LJessica L
16:46 24 Jun 24
We contacted Howard Environmental to come and completed a mold inspection and testing. William is efficient, professional and trustworthy. He explained everything that needed to be done from start to finish. Wiliam was very solution-oriented. We recommend Howard Environmental because this company gives top-notch service to their clients! Thank you William.
Necole DesignsNecole Designs
00:58 23 May 24
After several issues with my new build and three different inspectors, Howard environmental was able to figure out a few issues that was missed by others. They're very thorough with their inspection and very knowledgeable. I HIGHLY recommend! Will be a repeat customer in the future.
buck burnettebuck burnette
14:58 10 May 24
I’d recommend 5 out of 5 times and I would use again. Great experience. Will Rivers was our inspector - Will is experienced, thorough, communicates excellently and cares about what he does. Expectations were clear, turnaround on the report was quick, the contents of the report were excellent, and Will followed up once the report was issued to answer any questions. I would trust Howard Environmental again with my home and my business.
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