After our AC broke last summer, our rental company took over three months to replace it. During that time, the house became extremely humid, and ever since, I’ve been concerned about mold. When the unit was finally replaced, I actually saw visible mold inside the old system.Fast forward to this spring in Austin, with all the rain, I started experiencing daily headaches, a dry cough, and constant fatigue. I work from home, so I spend 95% of my time indoors, and it started to feel like something in the environment was off.After calling a few mold companies, we were lucky we found William. From our very first phone call, he stood out. He generously shared his knowledge, patiently answered all of my questions, and took the time to educate me, even before stepping foot in the house.When William came to inspect, he was thorough, professional, and incredibly knowledgeable. He found active mold growth in three different areas, both bathrooms and underneath the kitchen sink. He tested each one and walked me through everything in clear, simple terms: the types of mold, how they grow, and how to prevent future issues. One area I thought was dried toothpaste turned out to be fuzzy mold, I never would have known.As renters, these findings are critical to our health and next steps. William is a trusted expert, detailed in his work, and someone I wholeheartedly recommend to anyone dealing with mold or air quality concerns.
